KCB has introduced a Loyalty Program that will enable KCB customers earn points from different transactions including cards, deposits, loans, internet banking, mobile banking and insurance. The program will provide customers multiple redemption options including KCB banking services, and access to over 900 airlines, 450 thousand hotels, 150 thousand car rental agencies, online shops and retail outlets.
A customer will enroll for the loyalty program on different channels including Internet Banking, Mobi banking, KCB App or by visiting a branch. They will then activate their account and start earning points every time they undertake any of the transactions mentioned. After a period of time when they have earned a number of points, they will then be able to redeem them or even transfer them to another KCB customer. Below is the link with more information.